Satellite Internet

About Satellite Internet

Satellite internet has changed. Thanks to new technologies bigblu can deliver faster speeds, better value and more data than ever before. Making satellite the ideal solution for areas where fibre broadband either isn’t available or where it is slow and unreliable.

All of our packages come with unlimited usage, no upfront equipment costs and superfast speeds. And with 100% nationwide coverage bigblu goes where others don’t.

Speed And Congestion

Unlike other providers, we promise not to turn off your connection when you have reached your data allowance.

What this means is that when the network is not busy and even if you’ve used up your Priority Data Allowance, nothing will happen to your service. During busy times you will experience a drop-in service which will result in slower speeds. Web pages and videos may respond and load more slowly than usual, while you will still be able to get online, the speed will be slower than when you are within your priority data allowance.

We monitor average speeds on a monthly basis using the ASA’s methodology (used by all the major internet service providers) the findings are shown below.

Average speeds for non-prioritised data during peak times were obtained between 1st and 31st January 2020.

Package Name

Average Speed (Priority Data)

Average Speed (Non-Priority Data)

Bronze

5.2 Mbps

5 Mbs

Silver

10.2 Mbps

8.7 Mbs

Gold

14.2 Mbps

11.6 Mbs

Unlimited Usage And Fair Usage Policy

Satellite is an amazing technology that allows people who otherwise could not get connected to access superfast broadband. As with all broadband technologies, there is a finite amount of available band-with and to ensure all our customers get a fair share of data and a great speed we have a fair usage policy that forms part of the contract you sign up with us.

We use traffic shaping for customers who use more than their priority data allowance in a given month. For Bronze this is 10GB, for Silver customers it would be 50GB and for Gold it would be 100GB.

It’s important to choose the right package for your needs and we appreciate that talk of Mbps and GB all sound quite abstract. So why not get in touch with one of our specialists on +44 (0) 1869 222 893. They are on hand to talk you through your specific needs.